Start internet explorer in safe mode

broken image
broken image

My suggestion would be to boot into Safe mode, backup your personal files to an external drive and then use the HP built-in tools to return the PC to factory condition. I did a detail scan on both Malwarebytes and MS Security Essentials, and neither indicated any problems. The only solution was to reboot, which seldom stopped the explosions. About a week ago my Internet Explorer 'exploded,' opening windows faster than I can close them, with as many as 20 or more open at once. I have started using Chrome as my browser but cannot create any new files. When I open the Windows Explorer and try to create 'new,' the only choice available is now 'Briefcase' with the new 'File' choice having disappeared.

broken image

In addition, I can no longer create files. When I use it, it locks up again and again. When I try to reload with a new version I get the message that I am already using the latest. Internet Explorer has become useless to me. I run Windows 7 Home Premium on my two-year-old HP P6710F desktop, SP1 and have 8 GB RAM and 64-bit operating system.